The dripping tap gets fixed, because it's on someone's list.
Cleaners notice what's broken. RoomZoom gives those jobs somewhere to go: log a maintenance job against the property, give it to the right person, and see it through to done.
Log it against the property
Add a job with a title, a description and a date, on the property it belongs to. It sits in that property's history with its cleans, so anyone can see what was reported and when.
Assign it to the right person
Maintenance staff have their own login and see their own job cards on their phone, with the property's address and access notes. Someone who both cleans and does maintenance sees both kinds of job in one list.
See it through
Jobs show as scheduled, in progress or done, with the time taken. The Maintenance page lists everything open across all your properties, so nothing sits forgotten in a message.
Charge for it
Put a price on a job and it appears in the client's totals for the month with their cleans.
In short
- ✓Jobs logged against each property
- ✓Their own login and job list for maintenance staff
- ✓Scheduled, in progress and done at a glance
- ✓Job history kept with the property
- ✓Prices included in the client's monthly totals
Questions
Is maintenance tracking included for free?+
Yes. Maintenance jobs are on every plan, including the free Basic plan (up to 5 properties, 5 clients and 2 team members).
Can my cleaners also do maintenance jobs?+
Yes. Set a team member as a cleaner, as maintenance, or as both.
Can clients see maintenance jobs?+
Clients see their cleans in their login. Maintenance jobs are for you and your team.
Try it with your own properties
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